🧾 Invoice T & C
Each invoice generated by the system (e.g., sale, repair, vendor purchase, etc.) will automatically include its own set of Terms & Conditions. These are shown at the bottom of the printed or digital invoice to make sure both your staff and the customer are on the same page.
Here’s how they’re used:
1. Bill Invoice Terms
For general billing and payment requests (used in POS or custom billing)
Payment due within 7 days.
Late fees may apply.
Items remain your property until paid in full.
Returns within 14 days.
Customer agrees to your policies by paying.
2. Sale Invoice Terms
For products sold via POS or custom sale orders
All sales are final.
Payment is due right away.
Products may have manufacturer warranties.
Report delivery issues within 3 days.
Ownership transfers after full payment.
3. Repair Invoice Terms
When a repair service is performed and invoiced
Repairs are done only with customer approval.
Diagnostic fee may apply if no repair is done.
30-day limited warranty on parts/labor.
Not responsible for data loss.
Devices unclaimed after 60 days may be disposed of.
4. Vendor Purchase Invoice Terms
When you purchase stock from a supplier or vendor
Deliveries must be complete and in good shape.
Issues must be reported within 3 days.
Payment follows agreed terms.
Late deliveries may be penalized.
PO number must be referenced.
5. Buy from Customer Invoice Terms
For buying devices or products directly from customers
Customer must own the item legally.
Full inspection before payment.
You can decline items based on condition.
Payment is final and non-refundable.
Customer must present a valid ID.
📱 Device Condition Labels (Printed on Buy from Customer Invoices)
When you generate a Buy from Customer Invoice, the condition (Excellent, Good, Faulty) will be selected and displayed to reflect what the customer has agreed to.
Here’s what each label means on the invoice:
Excellent – Fully working, almost like new, minimal signs of use.
Good – Working, but some wear & tear (light scratches, etc.).
Faulty – Not working properly (screen broken, won’t turn on, etc.).
These descriptions will help clarify the valuation, protect you from disputes, and educate customers about how their item was graded.