🧾 Invoice T & C

Each invoice generated by the system (e.g., sale, repair, vendor purchase, etc.) will automatically include its own set of Terms & Conditions. These are shown at the bottom of the printed or digital invoice to make sure both your staff and the customer are on the same page.

Here’s how they’re used:


1. Bill Invoice Terms

For general billing and payment requests (used in POS or custom billing)

  • Payment due within 7 days.

  • Late fees may apply.

  • Items remain your property until paid in full.

  • Returns within 14 days.

  • Customer agrees to your policies by paying.


2. Sale Invoice Terms

For products sold via POS or custom sale orders

  • All sales are final.

  • Payment is due right away.

  • Products may have manufacturer warranties.

  • Report delivery issues within 3 days.

  • Ownership transfers after full payment.


3. Repair Invoice Terms

When a repair service is performed and invoiced

  • Repairs are done only with customer approval.

  • Diagnostic fee may apply if no repair is done.

  • 30-day limited warranty on parts/labor.

  • Not responsible for data loss.

  • Devices unclaimed after 60 days may be disposed of.


4. Vendor Purchase Invoice Terms

When you purchase stock from a supplier or vendor

  • Deliveries must be complete and in good shape.

  • Issues must be reported within 3 days.

  • Payment follows agreed terms.

  • Late deliveries may be penalized.

  • PO number must be referenced.


5. Buy from Customer Invoice Terms

For buying devices or products directly from customers

  • Customer must own the item legally.

  • Full inspection before payment.

  • You can decline items based on condition.

  • Payment is final and non-refundable.

  • Customer must present a valid ID.


📱 Device Condition Labels (Printed on Buy from Customer Invoices)

When you generate a Buy from Customer Invoice, the condition (Excellent, Good, Faulty) will be selected and displayed to reflect what the customer has agreed to.

Here’s what each label means on the invoice:

  • Excellent – Fully working, almost like new, minimal signs of use.

  • Good – Working, but some wear & tear (light scratches, etc.).

  • Faulty – Not working properly (screen broken, won’t turn on, etc.).

These descriptions will help clarify the valuation, protect you from disputes, and educate customers about how their item was graded.