❓FAQ

Please feel free to ask if you have any question or concern about it.

🧩 Are you looking for a customized version?

We can provide a customized version tailored to your needs.

Please don’t hesitate to contact us at:

📩 [e-mail]

What is the difference between RepairBox and Ultimate Repair Shop Solution?

Ultimate Repair Shop Solution is focused on walk-in repair shops and resale workflows, while RepairBox is designed for more complex workshop flows and public repair bookings.

Ultimate Repair Shop Solution includes:

• POS system for retail product/repair sales

• Buying items from walk-in customers for resale

• Complete product & variant inventory system with IMEI/serial tracking

• Stock management, warehouses, label printing, and more

• Private repair orders collected on-site (no public repair booking system)

RepairBox includes:

• Public-facing repair booking system

• Workshop task management

• Technician assignment and progress logs

• Advanced workflows and resource importing

• Suitable for workshop-style businesses

👉 Read more about RepairBox workflow

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Can I use this on a local server (like XAMPP, WAMP, etc.)?

❌ No. We only support live server environments.

This ensures proper license verification, performance, and full feature compatibility.

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Does it support multiple languages?

✅ Yes. The application is multi-language ready.

You can translate interface labels and messages or add new languages via the translation manager.

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Does it support dark and light mode?

🌗 Absolutely. Users can toggle between dark and light themes based on their preference.

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Is it secure?

🔐 Yes. The application includes:

• Protection against Cross-site Scripting (XSS)

• Input validation and sanitation

• CSRF protection

• Secure session handling using Laravel’s best practices

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Can I send SMS notifications?

📲 Yes, SMS notifications are supported for:

• Repair order updates

• Sales confirmations

• General alerts

You can configure your preferred SMS gateway in the settings.

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Are notifications processed via queue?

⚡ Yes. All notifications (email/SMS) are queued and dispatched asynchronously, making the interface faster and more efficient.

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Can I print product or variant labels?

🖨 Yes. A powerful Label Generator is built in:

• Supports A4 or thermal sizes

• Customize barcode type, size, spacing, and what data appears

• Print labels with IMEI, SKU, price, or shop name

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Is role-based access supported?

👥 Yes. Users can be assigned roles with specific permissions.

The Admin role (default) has full access and cannot be deleted or modified.

You can create unlimited custom roles and assign permissions per module.

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What support is included?

✅ Item support includes:

• Availability to answer your questions

• Technical help with built-in features

• Bug fixes and updates

• Help with included third-party assets

❌ Support does not include:

• Custom modifications or new features

• Installation on localhost

• Design or UI changes

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Can I get a custom version built?

💡 Yes! We offer custom development services tailored to your business needs.

Please reach out via email at:

📩 [e-mail]

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Can I import or export data?

📦 Yes. CSV import/export is supported for:

• Products

• Customers

• Suppliers

• Sales data

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Is license/domain verification required?

✔️ Yes. A valid license and domain verification is required for installation and updates.

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Can I transfer my license?

🔁 Yes. The license can be transferred once during the active support period.

Contact us with your purchase code to initiate the process.

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What is the Cashbook Register?

The Cashbook Register is a financial report that tracks all incoming and outgoing cash transactions during a specific work session or shift — often tied to a particular staff member (like Rose Finch in your example). It’s like your digital cash drawer log.

This register helps ensure transparency, accountability, and an accurate record of daily cash flow within your repair shop.

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What’s included in the Cashbook Register?

Here’s a breakdown of the key sections and what they represent:

👤 Working Person & Session

• Working Person: The staff member responsible during this register.

• Opening Time: When the session started.

• Last Update: Latest activity time.

• Opening Cash In: The starting cash in the register at the beginning of the session.

💰 Incoming Cash (Money Received)

Type	Description	Amount
Sales Amount	Sale of items/accessories	$110.00
Repairs Amount	Payments for repair services	$159.00
Custom Bills	Manually created invoices	$222.30
Total Incoming	All incoming totals	$491.30

👉 Physical Incoming = Paid + Due Recovery = $491.30

💸 Outgoing Cash (Money Spent)

Type	Description	Amount
Buy from Customers	Purchase of used devices	$100.00
Refunds	Refunded orders	$128.70
Vendor Purchases	Stock purchases	$0.00
Expenses	Operating costs (like travel, lunch)	$76.00
Total Outgoing	All outgoing totals	$304.70

👉 Physical Outgoing = Paid + Due Recovery = $304.70

💳 Payment Method Breakdown

Method	Incoming	Outgoing
Cash	$342.30	$228.70
Card	$149.00	$0.00
Other	$0.00	$0.00

💼 Other Detailed Sections

• Sold Items: Lists all sold products with quantity and total.

• Refunded Items: Items that were returned and refunded.

• Repairs: Shows repairs performed with issues and prices.

• Custom Bills: Custom invoice payments received.

• Custom Purchases: Devices bought from customers.

• Expenses: Miscellaneous shop expenses (e.g., travel, staff lunch).

• Available Amount: Final balance in register = Incoming – Outgoing.

📝 Summary

The Cashbook Register is essential for monitoring the daily financial snapshot of your shop. It ensures every penny going in and out is logged against real operations like repairs, refunds, sales, and expenses — and it’s tied to whoever is logged in and managing the shift.