🛠️ Repair Orders

(Online Module Only)

The Online Repair Order module is part of the Online Batch system, allowing customers to submit repair requests from your website using an embedded widget. These orders are received directly in your system and managed just like in-store repair orders — with additional flexibility and automation.

📋 Overview

Each online repair order captures:

Invoice ID – Unique order reference
Customer Information – Name, email, and phone
Charges – Total repair service cost
Profit – Profit based on cost and selling price
Tax – Applied tax amount
Status – Completion stage (e.g., Incomplete, Completed)
Updated At – Last modified timestamp

You can view all online repair orders in a searchable and filterable table interface.

🔧 Detailed Order Management

When you click into a specific online repair order, you gain access to an editable interface where you can:

1. ✏️ Edit Device Information

Type – Mobile, Tablet, Laptop, etc.
Brand – Apple, Samsung, Huawei, etc.
Device – e.g., iPhone 14, Galaxy S22

2. 🛠️ Select Repair Issues

Choose from a predefined list of issues: (as in example)

Screen Repair – $16.00
Battery Replacement – $32.00
Camera Repair – $20.00
Water Damage Repair – $12.00
And more…

3. 🔐 Enter Identifiers

IMEI / Serial Number – Optional but useful for tracking

4. 🚚 Select Service Method

Customers can choose how they’d like to get their device repaired:

Effortless Device Pickup – You arrange secure pickup
Convenient Home Service – Technician visits customer
Visit Our Repair Shop – Customer brings device in

5. 🧩 Hardware Inventory Adjustment (optional)

This section allows you to track parts used during the repair:

Part Name
Cost / Price
Available Quantity
Quantity Used
Total Cost

If no part is used, this section can remain empty.

6. 💳 Payment Information

Charges – Total repair charges: $68.00
Tax – $11.56
Grand Total – $79.56
Payment Status – Unpaid / Paid
Notify by Email / SMS – Toggle options to inform customers
Note by Customer – Extra input by customer
Message for Customer – Message you want to send
Repair Status – Incomplete / Completed
Collected by Customer – Not Yet / Yes

🖨️ Printing Options

From the order screen, you can:

Print Invoice
Print Device Tag

These help you track the job internally and provide receipts or repair tags.

Allow customers to book repairs from your website using this embeddable form.

🔗 Example Embed Code

<iframe 
  src="https://yourdomain.com/online-book-repair?t=XXXXXXXXXXXX&s=XX" 
  frameborder="0" 
  height="650px" 
  width="100%" 
  title="Repair booking">
</iframe>

❗ This is a demo link. Each customer will receive a unique URL based on their domain/subdomain.

You can also customize the widget styling using inline CSS.

🎯 Best Use Cases

Embedded on your business site
Shared in emails or social media
Linked in QR codes at physical stores

🧩 Additional Notes

Online repair orders are fully integrated with your main repair order system.
No manual entry is required — customer inputs populate all fields.
Admins can edit, print, update status, and manage payments from the backend.

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