FAQ
Frequently asked questions
Last updated
Frequently asked questions
Last updated
Are you looking for a customized version?
We can provide a customized version tailored to your needs. Please don't hesitate to contact us at info.codehas@gmail.com
As you know, we are currently in demo mode, which means there are some restrictions on changing settings, including print settings. However, we do have the ability to test print settings using the print invoice option. To do this, please print any sale order. You will then have the option to change the size as shown in the screenshot.
Then click to print it with a 58mm width. You will see something like the image below.
Same as you can set any desired size to test it.
On every food item, we have a section for consumption handling. We can select ingredients served/used/required for that item preparation. When we process the sale order, the system will reduce real-time stock based on the consumption of ingredients. This feature can be disabled and enabled from the settings.
To enable elegant searching. Please go to settings > advance
Elegant searching is a feature that adjusts the search pattern to be more precise. When enabled, it searches for entries starting with the search term instead of containing it anywhere in the text. By default, it searches for entries containing the search term if not enabled.
To enable elegant searching. Please go to settings > advance
Yes, the system allows you to turn on the following options. Additionally, you must select a tax method for each food item in the food item management section. You can choose a different tax method for different food items. If you do not make a selection, the system will apply the default tax method for that item.
Please go to settings > advance
Yes, the System can allow turn on the following options.
Please go to settings > advance
Yes, the System can allow the selection of service tables on dining orders as optional.
Please go to settings > advance
turn on "Allow to select service table for multiple orders"
Yes, the System can allow you to select one table for multiple dining orders.
Please go to settings > advance
turn on "Allow to select service table for multiple orders"
it will allow you to select multiple times for many orders on one table.
Yes, bypassing food orders without processing from the kitchen/bar portals is possible. By turning it on, the system will immediately prepare all ordered items.
Please go to settings > advance
turn on "Bypass kitchen bar portal"
Split pay, also known as split payment, is a feature offered by some restaurants that allow customers to divide the bill among multiple payment methods. This is particularly useful when a group of people wants to pay for their portion of the bill separately.
Here's how you can typically process split pay in a restaurant:
Take Orders: First, the order taker takes the orders from the customers at the table. it goes to the kitchen/bar (depending on the items ordered)
Prepare Bill: Once the meal is finished, the system prepares the bill that includes all the items ordered by the entire group.
Request Split Pay: If the customers want to split the bill, they inform the biller of their intention. They may specify how they want to divide the bill, such as evenly among all diners or based on what each person ordered.
let's say we have ready-to-checkout orders in the list at the POS portal as shown below shot.
we have two items and we want to split the amount between two persons (a group of two customers at a table)
We need to select items for separation. In this case, we have two items. We select one and process it, which will create a Slipit order for the selected item(s).
Now we can process orders and collect payments through multiple methods. Any missed orders will be added to a list of ready items with the next available number.
Process Payment: The server or cashier then processes each payment separately according to the customers' preferences. This may involve splitting the total bill amount into individual amounts and charging each payment method accordingly.
Provide Receipts: After processing the payments, the server provides receipts to each customer indicating their portion of the bill and the payment method used.
Close Transaction: Finally, the system closes the transaction, ensuring that each payment has been successfully processed and that the customers are satisfied with their receipts.
The process may vary slightly depending on the restaurant's payment system and policies. Some restaurants may have specific procedures or technology in place to facilitate split pay more efficiently.
A restaurant is a type of establishment that combines a restaurant and a bar. It offers customers the opportunity to enjoy a meal while also having a drink. With the pro version, it is possible to collect food orders for the kitchen and drink orders for the bar area in a more efficient manner. We can discuss how to add, print, and view these orders in a better way. read in below FAQ sections.
On each print, there is a button that enables printing for kitchen and bar items. By default, it prints a receipt for the customer. Clicking the "For Kitchen/Bar" button toggles the print mode as shown below.
As shown on the toggle, we will have an additional filter for printing items related to the bar and kitchen.
The system has the ability to collect tips from customers. This feature is optional and can be enabled or disabled in the application Settings under Advance > Customer Tip Collection. shown as below,
Go to translation management and create a new translation as shown.
Enter your native language name, i.e "Arabic"
Enter a short code, i.e "ar" for "Arabic"
Content flow direction RTL or LTR , here RTL for arabic
Next, the system will create a translation.
Using the Google translation extension on Google Chrome browser, we will translate strings which can be a difficult job.
click on the Google Translate extension icon in your browser,
click on "TRANSLATE THIS PAGE"
select your native language for us we use "Arabic"
When you click on "Arabic", the whole page will be translated. Simply scroll down to ensure that all content or input labels are translated. at the end of the page, you will see three buttons click on the centered one,
it will fill all inputs with a new language,
once all strings have been replace then save it by clicking on
now close the Google translator
and you have successfully translated all strings by using google Translate. now you can switch,
When an item is added to the cart at the POS system, an edit/note option will be available. Clicking on it will display a menu with options to edit the item.
When you click, you can mark it as ready or choose not to send it to the kitchen by selecting "Don't send to the kitchen".
by doing this, the item will be marked as ready and will not be available at the kitchen/bar, so you can process the order when all order items are ready. order will be available to "in process > ready orders". so you can checkout.
There is no issue or bug with the program. The problem is that the path for MYSQLDUMP is not valid. To fix this, you need to go to Settings, then to General Settings and select Database MYSQLDUMP path. Update this path with the correct one. If you're not sure about it, ask your hosting service provider or use the following command in the server terminal: 'which mysqldump'.
It is possible to use cashbook mode by going to settings > advanced configurations and toggling the status to on. By default, it is enabled
Here are a few things that differentiate us from each other.
Users can send customers notifications via email, SMS, and WhatsApp for order updates.
Food items compatible with multiple variants (i.e. Pizza (sm, med, lg, xl, etc).
We have implemented dynamic notification templates that include placeholders for all types of notifications. This will ensure that notifications are customized and relevant to the recipient.
It is possible to record logs that track all user activities.
It has a cash register opening/closing system to ensure smooth daily operations.
The system can now record tips given by customers to restaurant workers.
Items in the kitchen and bar area can be separated for chefs and barmen.
On submit it can be configured to print the submitted order automatically.
In POS, we can set instructions for each item that can be displayed to chefs/barmen. This way they can fulfill exactly what the customer requires.
Advanced reports include overall sales, expenses, best-selling items, and cashbook, with customizable filters.
All food items can be tagged for either the kitchen or bar, allowing easy filtering for chefs and bartenders.
Multiple taxes
Gest room reservations management
Three types of orders including room services.
