❓Frequently Asked Questions

The FAQs feature is designed to help you provide instant answers to common customer questions directly on your public front page. This not only saves time for your team but also enhances the customer experience by making key information easily accessible.

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📍 Where Do FAQs Appear?

All active FAQs are prominently displayed in the middle section of your public-facing homepage, ensuring they are easily visible to site visitors and potential customers.

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🛠️ Management

You can manage all FAQs from the admin panel.

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➕ Create a New FAQ

To add a new FAQ:

1. Enter the question – This will be the visible title (e.g., “How long does a repair take?”)

2. Enter the answer – A detailed response to the question (e.g., “Most repairs are completed within 24–48 hours, depending on part availability.”)

3. Save – Once saved, the FAQ appears live on the public site.

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✏️ Edit / Update an Existing FAQ

You can easily:

• Modify the question

• Update the answer content to reflect new policies or procedures

• Save changes, and the updates will instantly appear on the public site

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🖼️ Frontend Appearance

• FAQs appear in a collapsible accordion layout on the public homepage

• Visitors can click to expand a question and view its answer

• Clean, mobile-friendly design ensures a smooth user experience