> For the complete documentation index, see [llms.txt](https://codehas.gitbook.io/repair-box/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://codehas.gitbook.io/repair-box/data-entries/repairable-defects.md).

# 🛠️ Repairable Defects / Services

The Repairable Defects feature allows you to define, assign, and manage the specific repair services available for each device in your system. These defects represent actual repair tasks (like Battery Replacement, Microphone Fix, etc.) that technicians perform during servicing.<br>

<figure><img src="/files/vzcAy7Y5OSFU0oYk4GdS" alt=""><figcaption></figcaption></figure>

This functionality ensures your repair workflow stays organized, targeted, and efficient—saving time for both technicians and customers.

***

#### 🔑 Core Concepts

* A Defect is essentially a repair service (e.g., “Screen Replacement”).
* A device can have multiple defects/services assigned to it.
* Each defect belongs to a single specific device.
* Pricing can include or exclude tax, depending on your tax configuration.

***

#### 🧰 Key Features

<br>

**🔗 Device-Specific Defects**

<br>

Each defect is linked directly to a specific device. This ensures services are tailored and relevant, making it easier for technicians to identify and perform the correct task.

<br>

**🗂️ Streamlined Defect Management**

<br>

Quickly view, update, or remove services assigned to a device. You’ll always have full visibility into what repairs are available for which devices.

<br>

**⚙️ Easy Assignment & Editing**

<br>

Assigning defects is simple. Whether you’re adding a new one or editing an existing one, everything is managed through an intuitive interface—just select the device, enter the details, and you’re done.

***

#### 🛠️ Managing Repairable Defects

<br>

**➕ Add a New Defect / Service**

<br>

<figure><img src="/files/yjf7kIJa7IIdKCBtLdql" alt=""><figcaption></figcaption></figure>

To create a new repairable defect:

1. Choose the device this service belongs to. *(Required)*
2. Enter a title for the service (e.g., *Battery Replacement*). *(Required)*
3. Set the required time to complete this service (e.g., *45 minutes*).
4. Enter the cost amount (e.g., cost of parts used). Put 0 if not applicable.
5. Enter the selling price for this service.

<br>

> 💡 Tax Tip:&#x20;
>
> If your system is configured for Tax Included, enter the price *with* tax.
>
> If it’s Tax Excluded, enter the price *before* tax.
>
> You can manage your tax settings under:
>
> Settings → Tax

***

**✏️ Edit / Update Defects**

<br>

<figure><img src="/files/4N0v2NVmO35FIt2cYa0d" alt=""><figcaption></figcaption></figure>

You can update any service detail at any time:

* Title
* Time estimate
* Cost and price
* Associated device

***

**🗑️ Delete Defects**

<br>

Remove a defect/service from a device if:

* It’s no longer offered
* Was added by mistake
* Needs to be replaced with an updated version


---

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