👤 Customers Management

Customers are at the heart of your business — and the Ultimate Repair Shop Solution is built to help you manage them seamlessly across sales, repairs, custom bills, and device buy-backs. With centralized customer records, every transaction is trackable, reportable, and personalized.

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➕ Add New Customer

Adding a customer is super simple and designed to fit any sales or repair flow. The form includes:

Field	Description
Customer Name	Required. Displayed on invoices, repair orders, and reports
Email	Optional. Useful for sending receipts, invoices, and updates
Phone	Often required for follow-ups, repair alerts, or delivery coordination
VAT ID	Optional. Essential for business clients or tax-exempt sales
Address	Can be home, billing, or business location

After clicking Save, the customer is added to your centralized customer list — available instantly across all transaction modules.

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📋 Customer Table Management

All saved customers appear in a clean, searchable table so you can quickly find, edit, or manage records:

Table Includes:

• Customer Name

• Phone Number

• Email Address

• VAT ID

• Actions (Edit / Delete)

Features:

• 🔍 Instant search by name, phone, or email

• 🧮 Pagination for high-volume databases

• ✏️ Edit anytime to update contact or tax info

• 🗑️ Delete with soft-delete or permanent options (based on system config)

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🔄 Where Customers Are Used

Customer data is tightly integrated across multiple system areas:

• 🛍️ Sales Orders

  Customers are assigned during POS checkout — enabling receipts, sales tracking, and customer-specific reports.

• 🛠️ Repair Orders

  Repairs are linked to customers for status updates, internal notes, and communication (email/SMS).

• 📄 Custom Bills

  When manually billing a service or item, customers are included for transparency and tracking.

• 🔁 Buy-From-Customer Transactions

  For walk-in buybacks, customers can be logged with contact info and ID verification.

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📊 Why Customer Management Matters

Smart customer records help you:

• Track purchase and repair history

• Send automated updates and receipts

• Maintain legal and compliance records

• Generate customer-specific reports

• Offer loyalty rewards and personalized service

💡 Even minimal customer info becomes powerful when connected to behavior, preferences, and transaction history.

🧩 Are you looking for a customised or professional version?

For customized solutions, feel free to contact us at [e-mail]. Check out our PRO version here.