Installation

Once you download installation files after purchase, you just need to add /public to your domain's "Document Root". path.

Suppose In the above image codehas.xyz is your domain, you are going to create a subdomain which will be helpdesk.codehas.xyz and the Document Root will be "helpdesk.codehas.xyz".Here for application needs to index form directly "/public". so simply add or append just /public in document root as shown in the image below.

Note: This is an example for a subdomain to understand the document root path index, same as document root should index in the case of the main domain.

You can skip this recommended method (explained above) by creating just one file,

create a file (.htaccess) on the root directory of the application after uploading and extracting then write the following lines inside .htaccess file.

File content for (with the name of .htaccess)

<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteRule ^(.*)$ public/$1 [L]
</IfModule>

then hit create to a subdomain,

Follow step by step:

  • Copy/Upload the folder and files to your web server using cPanel or FTP.

  • If you are installing in a subfolder, please make sure there is no space in folder names.

  • CreateMysql database, database user, and grant all permission to use this database.

let's see a common way to create a MySQL database and read the more common information-related databases.

  • Open the http://yourdomain.com/install.php

  • Before installing the system will check the required list - If there is an issue with the checklist You will need to fix it first to proceed to the next step

The Installer will make sure about the required extensions are installed or not. If all required extensions are installed fill in your server credentials, and database information and hit begin to install.

Default Login:

  • For Admin: admin@admin.com

  • For Agent : agent@user.com

  • For Customer : user@user.com

Password for all: 12345678

if you have any issues while the installation process feels free to contact item support. This author's response time can be up to 2 business days

Are you looking for a customized version?

We can provide you with a customized version with your desired features and functions. please feel free to contact us at info.codehas@gmail.com

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