What is product?
Business Help Desk is a system for handling customers' business queries in the context of providing supportive services with customers, agents, and administrators registrations system. A customer can submit his/her query ticket, he will be notified by email/SMS alerts (if configured).when an admin or authorized agent responds customer will also be notified as well. It has also the ability to generate multiple types of business invoices for customers. and also can make business payments. and customers can see this business submitted queries, invoices, and payment requests.
Admin area dashboard with overall summery and graphic charts.