> For the complete documentation index, see [llms.txt](https://codehas.gitbook.io/repair-shop-solution/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://codehas.gitbook.io/repair-shop-solution/frequently-asked-questions.md).

# 🧠 Frequently Asked Questions

Please feel free to ask if you have any question or concern about it.

What’s the difference between RepairBox and Ultimate Repair Shop Solution?

🛠 *Ultimate Repair Shop Solution* is built for walk-in repair shops and resale businesses. It includes tools for managing in-store repairs, buying used devices, and running a POS system.

🔧 *RepairBox*, on the other hand, is designed for workshops that need public repair booking, technician task tracking, and more advanced workflows.

<br>

Ultimate Repair Shop Solution includes:

* POS system for in-store product and repair sales
* Accepting used devices from walk-in customers for resale
* Product & variant inventory with IMEI/serial tracking
* Stock and warehouse management, label printing
* Private repair orders collected on-site (no public-facing booking)

<br>

RepairBox includes:

* Public repair booking system
* Technician assignment and task management
* Progress tracking logs
* Workshop-specific workflows

  👉 Read more about RepairBox workflow

***

Can I use this on a local server like XAMPP or WAMP?

❌ No. The application is designed for live server environments only, to ensure proper license validation and feature compatibility.

***

Does it support multiple languages?

✅ Yes! You can translate the interface or add new languages using the built-in translation manager.

***

Is dark mode supported?

🌗 Absolutely. Users can switch between dark and light mode at any time.

***

Is the application secure?

🔐 Yes. It includes:

* Cross-site scripting (XSS) protection
* Input validation
* CSRF protection
* Secure sessions using Laravel best practices

***

Can I print product or variant labels?

🖨 Yes. It comes with a built-in label printing system:

* Supports A4 and thermal label sizes
* Customizable data (e.g., SKU, IMEI, price)
* Adjustable barcode styles and layout options

***

Can I manage user roles and permissions?

👥 Yes. You can assign custom roles with module-level permissions. The Admin role has full access and cannot be removed or modified.

***

What support is included?

✅ Support includes:

* Answering your questions
* Help with built-in features
* Bug fixes and updates
* Assistance with included third-party assets

<br>

❌ Support does not include:

* Custom development
* Localhost setup support
* Design changes or UI customizations

***

Can I request a custom version of the system?

💡 Yes! Custom development services are available. Please contact:

📩 <info.codehas@gmail.com>

***

Can I import or export data?

📦 Yes! CSV import/export is supported for:

* Products
* Sales data

***

Is license/domain verification required?

✔️ Yes. Domain and license verification is mandatory for installation and continued use.

***

Can I transfer my license?

🔁 Yes. You may transfer your license once during the active support period. Contact support with your purchase code to proceed.

{% hint style="success" %}

#### Are you looking for a customised or professional version?

For customized solutions, feel free to contact us at <info.codehas@gmail.com>. Check out our PRO version [here](https://codehas.gitbook.io/ultimate-repair-shop-pro/live-demo).
{% endhint %}