> For the complete documentation index, see [llms.txt](https://codehas.gitbook.io/help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://codehas.gitbook.io/help-desk/extra/importent-note.md).

# Importent Note

**Important notes:**

* This is a production-ready single-page application that only contains the backend source code.
* We retain exclusive rights to modify or customize the application.
* Once the application has been downloaded following your purchase, all sales are final; no refunds will be provided.
* Our support services are strictly available for live server environments. We do not offer support for local server setups.
* License and domain verification is required (contact us for more information). Under the Codecanyon purchase license agreement, you may use the product for one end product on a single domain and subdomain.
* The license can be transferred at no additional cost, but only within the active support period.
* The product delivered will match what is shown in the demo.

### Item support includes:

* Availability of the author to answer questions
* Answering technical questions about item’s features
* Assistance with reported bugs and issues
* Help with included 3rd party assets

As stated in our documentation, we are only able to modify or personalize our products. This is because we have implemented a license verification system to prevent our items from being misused or reversed in case of sale reversal. 

Unfortunately, we have encountered several instances of fraudulent sales, and Codecanyon recommended implementing a license verification system to protect our products. Therefore, we cannot compromise this system